Terms of Service

By using the BookingTimes website ("Service") and all other services provided by BookingTimes ("BT") with ABN 93 115 131 989, you are agreeing to be bound by the following terms and conditions ("Terms of Service").

Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. BT reserves the right to update and change the Terms of Service from time to time without notice. Continued use of the Service after any such changes shall constitute your consent to such changes. This page contains the most current version of the Terms of Service.

Violation of any of the terms below will result in the termination of your Account. While BT prohibits such conduct and Content on the Service, you understand and agree that BT cannot be responsible for the content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.

Account Terms

  • You must be 13 years or older to use this Service.
  • You must be a human. Accounts registered by "bots" or other automated methods are not permitted.
  • You must provide your full legal name, a valid email address, and any other information requested in order to complete the signup process.
  • Your login must only be used by one person. A single login shared by multiple people is not permitted. You may create separate logins for as many people as you like.
  • You are responsible for maintaining the security of your account and password. BT cannot and will not be liable for any loss or damage from your failure to comply with this security obligation.
  • You are responsible for all Content posted and activity that occurs under your account, even when the Content or activity is posted by others who have accounts under your account.
  • You must not use the Service for any illegal or unauthorised purpose. You must not use this Service to violate any laws in your jurisdiction, including but not limited to copyright laws.
  • You must not post or submit false information to the Service.
  • By connecting to third-party systems including, but not limited to payment gateways, Medicare or other government services, you authorize BookingTimes to make claims on behalf of your business and staff.


  • A valid credit card is required to create an account which will be charged either monthly or annually on the anniversary that your website goes live. If a successful charge is unable to be made within 7 days, your account may be suspended.
  • The Service is billed in advance on a monthly or annual basis and is non-refundable. There are no refunds or credits for partial months of service, upgrades, downgrades, or refunds for months unused with an open account.
  • Credit card security is implemented using secure SSL encryption on all transactions. You credit card details are stored at a secure, trusted, PCI compliant payment gateway and used by BookingTimes for payment processing.
  • The Service contains SMS integration and you can purchase SMS credits in advance at a rate of 10 cents.
  • All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only Australian (federal or state) taxes.
  • For any upgrade or downgrade in plan level, your credit card that you provided will automatically be charged the new rate on your next billing cycle.
  • Downgrading your Service may cause the loss of Content, features, or capacity of your Account. BT does not accept any liability for such loss.


  • Technical support is only provided to paying account holders and one designated administration person. BT will ask permission to contact end users if required.
  • Support requests do not include changes to web pages, content creation, image alterations or email setup. These will be quoted for upon request.
  • After 2 months of using BookingTimes, phone calls for business development purposes are priced separately at $75 / 30 minutes.
  • BT offers many upgrades for free, however, custom platform upgrades can also be done on a quotation basis.

Cancellation and Termination

  • You are solely responsible for properly cancelling your account. An email or phone request to cancel your account is not considered cancellation. You can cancel your account at any time by clicking on your subscription plan located in the My Account menu clicking Cancel Account.
  • Your Content will be deleted immediately from the Service after cancellation. Once this information is deleted, it cannot be recovered.
  • If you cancel the Service before the end of your current paid up month, your cancellation will take effect immediately and you will not be charged again.
  • In its sole discretion, BT has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other BT service, for any reason, at any time. Such termination of the Service will result in the deactivation or deletion of your Account, or denial of access to your Account, and the forfeiture and relinquishment of all Content in your Account. BT reserves the right to refuse service to anyone, for any reason, at any time.

Modifications to the Service and Prices

  • BT reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.
  • Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the the Service itself.
  • BT shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service.

Copyright and Content Ownership

  • All content posted on the Service must comply with Australian copyright law.
  • BT claim no intellectual property rights over the material you provide to the Service. Your profile and materials uploaded remain yours. However, by setting your pages to be shared publicly, you agree to allow others to view and share your Content.
  • BT does not pre-screen Content, but BT has the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.

General Conditions

  • Your use of the Service is at your sole risk. The service is provided on an "as is"and "as available" basis.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Services, or access to the Services without the express written permission by BookingTimes.
  • You understand that BT uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Service.
  • You must not modify, adapt or hack the Service or modify another website so as to falsely imply that it is associated with the Service, BT, or any other BT service.
  • You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by BT.
  • We may, but have no obligation to, remove Content and Accounts containing Content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service.
  • Verbal, physical, written or other abuse (including threats of abuse or retribution) of any BT customer, employee, member, or officer will result in immediate account termination.
  • You understand that the technical processing and transmission of the Service, including your Content, may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.
  • You must not upload, post, host, or transmit unsolicited email, SMS's, or spam messages.
  • You must not transmit any worms or viruses or any code of a destructive nature.
  • BT does not warrant that (i) the service will meet your specific requirements, (ii) the service will be uninterrupted, timely, secure, or error-free, (iii) the results that may be obtained from the use of the service will be accurate or reliable, (iv) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your expectations, and (v) any errors in the Service will be corrected.
  • You expressly understand and agree that BT shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if BT has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the service; (iii) unauthorised access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to the service.
  • You acknowledge and agree that your use of the Services, including information transmitted to or stored by BookingTimes, is governed by its privacy policy at https://BookingTimes.com/privacy.
  • The failure of BT to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and BT and govern your use of the Service, superceding any prior agreements between you and BT (including, but not limited to, any prior versions of the Terms of Service).


Please send any questions or comments about these Terms of Service to support@bookingtimes.com.